Supporting you with your Vendor Selection Process
Formed in 2009 by Helen Armstrong, CEO, who continues to work in the business, Silver Cloud is a whole of market HR and payroll systems consultancy.
Access to the entire market enables us to support you in finding the right HR or payroll technology for your business.
As HR people first and foremost, we understand the many challenges you might face - the chances are that we have faced the same ones ourselves.
Our understanding of these challenges, coupled with our team's specialist technology expertise and the great relationships we have developed with software vendors makes us uniquely placed to become your trusted HR technology partner.
Comprised of several teams, we cover HRIS and payroll selection, client-side project management and advisory consultancy, vendor delivery & payroll services.
Our Client Experience
We've listed some of our most recent client projects below to give you a flavour of the type of work we have been involved in and the variety of sectors we have experience in. You can also view a snapshot of our clients within the first tab:
Your Selection Project
We will support you through the end to end process of selecting your new HR system. Below is an overview of what this activity will entail, however you will be provided with a full breakdown and statement of works should you decide to partner with Silver Cloud:
FOUR STEPS TO SELECTION
1. INFORMATION GATHERING
Working closely with key stakeholders to conduct information gathering meetings. Including IT, finance and payroll considerations.
Further details of how we approach this stage of the process can be found here.
2. VENDOR DEMONSTRATIONS
Agreeing demo agenda to include key business scenarios.
Evaluating against client requirements, running demos and challenging vendors on sales promises.
3. ENGAGEMENT & SHORTLISTING
Creation of RFPs where applicable, assessing vendors for suitability and assisting vendors with creation of the requirements matrix.
Compiling costings and collating all responses into master document.
4. VENDOR EVALUATIONS
Analysing all information and demo feedback, reviewing implementation scope of works to ensure timescales and costs are realistic.
Benchmarking, creating options document with full functionality spec, reviewing contracts, guidance on negotiations.
How we will support you
✓ We will work closely with you to carefully plan and manage this project.
✓ We will ensure your project is assigned a dedicated Project Manager and Consultant
✓ We will work with you to carefully establish the statement of works, key deliverables, project
plan, key stakeholders, risks and challenges
✓ We will be aware of any change management challenges that this project may bring and
manage them sensitively
✓ We will undertake all work remotely during the pandemic using Microsoft teams or another
preferred platform but can be on site if required
✓ We are Cyber Essentials certified and will always ensure your data is protected
Our Approach to System Selection
Below is an overview of our approach to system selection, including our five key steps: information gathering, shortlisting, demonstrations with shortlist, final demonstrations and information, and negotiation and contacts.
Project Costs and Options
When it comes to selection we are pleased to offer you a variety of options, the suitability of which is dependent on your company size, complexity and requirements. We can also provide bespoke costs for your selection project where required.
Estimated project duration
Advice & guidance
Project governance support
Information gathering workshops
RFP process management
Attendance at demos
Post demo due diligence
Vendor SOW/Contract review
Full vendor management
Businesses of 300 - 1000 employees in one country
Whole of market
Up to 5 workshops
Up to 2 hours support
Businesses of 1001 - 4000 employees or more than one country in scope
Whole of market
Up to 4 hours
Businesses of enterprise level or looking for total HR transformation
To be agreed
Whole of market
To be agreed
Typically, payment is spread across three phases, dependent on deliverables, providing a clear and manageable route to selection. Invoices will be set at 50% on kick off, followed by 30% and 20% respectively, upon completion of each phase.
* Guide price based on inclusions listed. Please click Full Details for a more detailed breakdown of deliverables.
Once you have reviewed the above, please feel free to view our standard policies and procedures in order to support your due diligence processes.
We hope it goes without saying that we'd love to work with you.
If you like what you've seen so far, please do come back to us and let us know. Likewise, if you would like to propose any amendments or discuss an alternative way of working, we are more than happy to do so!
What happens next?
Once you have reviewed and accepted our proposal we will provide a written statement of work (SOW) and send to you along with some key documents for signing:
- Please sign and return the SOW and T&Cs
- We can then schedule a project kick off date and you can meet your project team
Typically, we require a two week period from the date contracts are signed and returned before commencing a project.
We look forward to hearing from you soon. Please contact us using the options below to discuss next steps!
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