When did you start working at Silver Cloud HR?
October 2018
How did you get into the HR industry?
I started my career as an HR and Recruitment Administrator for a University. As part of this role, I completed a post-graduate CIPD qualification.
I was then seconded to the project to implement a new HR system which began my journey into HR systems.
What is your typical daily routine?
I start the day by checking and responding to emails, before setting aside time to phone clients and find out how they are. I’ll spend the rest of my day working on the configuration of new systems for clients, and coordinating the project management.
What are your key specialities?
In my role, I specialise in implementing Sage People. This means that I spend time-solving problem. Finding out what clients need and configuring the systems so that they have the right technology for their business needs.
What is your favourite part of your job?
I really enjoy being able to deliver a great result for the client. It’s really motivating to hear that we’ve given them exactly what they need to support their business.
What is the most exciting technological advancement over the past 10 years?
From an HR perspective, it must be the simplification of technology. User interfaces are so much more straight forward than they once were. This often belies the complexity of the system underneath, however, it’s fantastic. It makes technology so much more accessible and usable by a much wider breadth of people.
This is something that people often take for granted, but user experience is such an important part of any new technology.
How do you think technology will continue to change in the future?
It’s inevitable that we will see the expansion of technologies which are still in their infancy now such as Artificial Intelligence to improve user experience. We’ll also see an advancement of wearable technology in areas such as Healthcare. I believe that technology will become even more incorporated into our daily lives.
How do you use technology in your daily life?
I use technology all the time using Social Media to keep in touch with friends, Facetime to speak to my family abroad, streaming music, TV and podcasts. One thing I really love is my Amazon Echo linked my Spotify account, which makes listening to music really easy.
What would you say is the best thing about working at Silver Cloud HR?
Great Team, family-friendly working policies and the ability to work remotely
