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Louise Bhatia

Louise Bhatia

Chief Operating Officer
Louise is a CIPD-qualified senior leader with over 20 years’ experience in HR, consulting and HR technology. She has worked with organisations across industries including pharmaceuticals, engineering, professional services, retail, legal and scientific research, supporting them to implement HRIS solutions that improve resilience, efficiency and employee experience.

As Chief Operating Officer at Silver Cloud HR, Louise works with the Senior Leadership Team to define strategy and ensure the consultancy continues to grow as a trusted partner to enterprise clients.

She oversees governance, profitability and operational excellence, and plays a key role in expanding Silver Cloud’s global partnerships with leading HR technology vendors to better serve clients with multi-country requirements.

Louise is known for her pragmatic and collaborative approach. She is passionate about building diverse teams and ensuring that Silver Cloud’s values remain at the heart of how the business operates and delivers for clients.

Key Skills & Specialisms

System specialisms include:

  • Northgate
  • Access Select HR
  • CoreHR/PeopleXD

This includes modules for HR, eRecruitment, Absence, ESS, MSS, BI, Learning and Development and Performance Management, rostering, change management, end user training.  

Core Strategic Skills:

  • Strong leadership and coaching skills, with proven experience managing high-performing global teams
  • Subject matter expertise in HR operations and HR technology transformation projects
  • Delivering large, global HR/payroll technology integration projects from concept through to operational use
  • Executive-level stakeholder management and board engagement
  • Budget ownership and financial governance
  • Continual process improvement and operational optimisation
  • Change management and leading organisational change
  • Deep understanding of HR systems and how they deliver business value
  • Cross-cultural awareness and sensitivity in global delivery
  • Broad experience across HR functions, consultancy delivery and executive leadership 
Relevant Qualifications
  • MA Human Resources Management - Level 7 CIPD 
  • BSc (Hons) Biomedical Sciences 
  • REC - Certificate in Recruitment Practice (Cert RP)  
  • Member CIPD 

 

More About Louise

Outside of Silver Cloud HR, Louise lives with her husband and two dogs in Milton Keynes, Bucks. She is a keen gardener and amateur photographer.  

"Passionate about delivering a system that is fit for purpose, Louise combines her HR and project experience to support her team in delivering the full lifecycle of a project."
Louise

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