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HR System Optimisation Services

Many organisations invest heavily in HR technology but only use a fraction of their system's capabilities. Over time, business requirements evolve, processes change and user adoption can decline, creating inefficiencies that limit the value of your investment.

Silver Cloud's HR system optimisation services help organisations maximise the performance, efficiency and impact of their HR technology. Whether you're looking to improve user adoption, streamline processes, enhance reporting or unlock advanced functionality, we provide practical support to help your HR systems deliver greater business value.

From targeted improvements to comprehensive optimisation programmes, our consultants help ensure your HR technology continues to support organisational growth and changing workforce needs.

HRIS Optimisation

Getting more value from your existing HR and payroll technology

When HR teams encounter challenges with their systems, the first instinct is often to consider replacing the platform entirely. However, in many cases the underlying issue is not the technology itself but how it has been configured, adopted or integrated into business processes.

Many organisations operate with underutilised functionality, inefficient workflows, poor reporting capability, low user engagement, manual workarounds and data quality issues.

Through a structured optimisation programme, organisations can often achieve significant improvements without the disruption and cost of implementing a new system.

Keep your system fit for purpose, enhance your user experience, and run it in the most efficient way possible with our optimisation services. We’ll help you with upgrades, system configuration, reporting, user training and more. 

If you’re looking for a solid, data-led foundation to build your strategy on, undertaking a digital review is for you. They provide a full analysis of your people, process, strategy and associated HR technology giving senior stakeholders the ability to make more informed decisions.

Common indicators that value is being lost

Your Team Relies on Spreadsheets

Employees continue exporting data and maintaining manual records outside the system.

Reporting Is Difficult

Important workforce insights require significant manual effort to produce.

Processes Have Become Inefficient

Approval workflows and employee lifecycle processes no longer align with operational needs.

Adoption Is Low

Employees and managers avoid using self-service functionality.

Business Requirements Have Changed

The system was configured for a business that no longer exists in its original form.

New Functionality Has Been Released

Many organisations fail to take advantage of product updates and enhancements.

Integrations Are Causing Issues

Disconnected systems create duplicate data and administrative burden.

Optimisation

Benefits of optimisation services

Hourly bundles to maximise impact

Support scaled to your business needs

Experienced consultant and account manager

Peace of mind about keeping your system up to date

Optimise the systems you already have in place 

Effective optimisation requires more than fixing isolated issues. We take a holistic view of your HR technology environment to identify opportunities that improve performance, user experience and business outcomes.

Whether you’re looking for ongoing managed services or assistance with a particular issue, our optimisation experts can take your HR and payroll systems to the next level.  

Hourly optimisation bundles give you more control and flexibility. It means that you can steer the work when priorities change rapidly or let it carry on the pre-agreed path. These hours can be used for specific activities and are perfect for in-house teams who know what they’re doing but need extra help to get things done.  

Optimisation
Optimisation Services

Get HR and payroll help like: 

  • Evaluating your existing set up and troubleshooting issues 
  • Updating system processes to match business processes 
  • Deploying the latest new releases 
  • Carrying out regular data quality and integrity audits 
  • Providing system support for online processes like appraisals and salary reviews 
  • Supporting and training new system users 
  • Creating an impactful reporting suite 
  • Support the system through large organisational changes 

Clients we’ve worked with

  • Burness Paull

    Burness Paull

    Smooth HR software selection for Scottish law firm

    Top ranking Scottish law firm, Burness Paull recently went through the major task of selecting new HR software for their business.

    View case study

  • Roadchef

    Roadchef

    Driving operational excellence – a transformative HR and payroll project

    Roadchef is one of Britain’s leading roadside service area operators, welcoming more than 52 million customers every year. Operating 30 motorway service areas across ...

    View case study

  • Orbus Software

    Orbus Software

    Transforms their people processes

    Orbus Software helps organisations around the world transform the way they work by creating knowledgeable, tailored solutions and strategies. They connect different parts of a ...

    View case study

  • Urban Outfitters

    Urban Outfitters

    Retail portfolio goes digital to unify global teams

    A multinational lifestyle retail corporation, Urban Outfitters (namesake of the URBN portfolio) is dedicated to inspiring customers through a unique combination of product, ...

    View case study

  • AVK

    AVK

    Powering a leading energy solution provider with a HiBob implementation

    AVK is a leader in the energy industry, focused on critical energy installations. As a progressive company with 219 employees, AVK want to provide as effective and efficient an experience to their employees as they do ...
    View case study

  • Finsbury Food Group

    Finsbury Food Group

    Empowering and uniting employees with a centralised HCM & Payroll solution

    A leading speciality bakery manufacturer, Finsbury Food Group produce a range of cakes, bread and bakery snacks for leading high-street restaurant chains, hotels and pubs, as well as celebration cakes under ...
    View case study

  • Selection and implementation

    Selection and implementation

    Streamlining HR & Payroll processes for Chelmer Housing Partnership

    Chelmer Housing Partnership (CHP) provide affordable homes to help meet the local housing shortage in the eastern region of England.
    View case study

  • HR & Payroll selection for retail

    Modernising HR & Payroll for UK Decorator's Merchant

    With no self-service and the inability to effectively communicate with employees, this retail client approached Silver Cloud HR to guide them through the selection process for a modern HR and payroll solution.
    View case study

  • Project management and consultancy

    Managing big changes for a small HR team

    We worked with one of the UK's largest independent furniture retailers with 55 stores, to transition them from their existing HR system, which became end of life in 2022, to a new, integrated HR & Payroll ...

    View case study

  • Project management for retail

    Streamlining HRIS for global retailer

    A global fashion retailer approached Silver Cloud to provide project management and consultancy support for the implementation of their new HR system.

    View case study

  • Digital review, selection and implementation for pharma

    End-to-end digital transformation

    Silver Cloud were approached to provide a full end-to-end digital review, selection and implementation of HRIS, benefits platform and a learning management system (LMS).
    View case study

  • Selection support for public sector

    Streamlining HR processes for public sector

    Silver Cloud were engaged to assist with the selection process for a client in the public sector.

    View case study

  • Selection and implementation for hospitality

    Making HR, Rostering & Payroll more hospitable

    Silver Cloud was chosen to support the end-to-end selection and implementation process for a group of holiday parks that had outgrown their existing solution.

    View case study

  • HRIS health check for professional services

    HR & payroll health check for global consultancy

    Silver Cloud HR were approached by a UK based consultancy to provide a health check of their existing HR and payroll solution.

    View case study

  • HRIS selection and implementation for professional services

    Streamlining HRIS for UK accountancy firm

    A UK based accountancy firm with over 1,500 employees had an HRIS that no longer fulfilled its purpose and was also unsupported by the vendor.

    View case study

  • Payroll and benefits review for professional services

    Streamlining global payroll processes

    We were approached to support a global financial services client, spanning 7 countries, with reviews and recommendations regarding their Payroll and Benefits packages and how these could be optimised.

    View case study

  • HRIS health check for UK non-profit

    HR & payroll health check for charitable organisation

    With their 300 employees spread across the UK, this charity were facing a number of key challenges with their current HRIS and payroll system.

    View case study

  • Implementation for law firm

    Sage implementation & enablement for UK law firm

    Having selected their preferred vendor, a UK law firm approached Silver Cloud HR to deliver the implementation of Sage People.

    View case study

  • Selection and implementation for legal

    Helping a global law firm select & implement global HR and UK payroll

    A global law firm employing over 1,100 people worldwide, our client had no global HR system and all offices outside of the UK were working from spreadsheets.

    View case study

  • Implementation for pharma

    HR digital transformation for healthcare

    Silver Cloud was approached by CoreHR (now PeopleXD) to assist with the digital transformation of a leading healthcare provider’s HR processes.

    View case study

  • Streamlinging workforce management

    Streamlining HR systems and processes and providing single source of truth.

    Silver Cloud HR was approached by BigChange, a cloud-based software vendor that provides mobile workforce management, vehicle tracking and transport management apps.

    View case study

  • WiredScore brings in HiBob for stronger culture and processes

    WiredScore brings in HiBob for stronger culture and processes

    See how Silver Cloud helped global building technology assessor WiredScore implement HiBob to boost culture and workflows.

    View case study

  • Making the case for HR tech change

    Building a business case to help this DevOps team enhance their tech stack

    Silver Cloud helped this rapidly growing and multinational organisation struggling with a lack of dedicated HR system get buy-in from their leadership team.

    View case study

  • Selection, Implementation and beyond with a global law firm 

    Helping this global law firm fully transform their HR system for more holistic data

    Silver Cloud has helped Three Crowns select, implement and optimise their new system.

    View case study

  • Transforming HR tech for a major charity

    Empowering a life-saving charity with flexible, future-ready systems

    See how Silver Cloud helped this charity select and implement a system that helped them live their values.
    View case study

  • HiBob implementation for a dynamic accountancy firm

    BKL overhauls HR operations with HiBob and Silver Cloud

    See how the Silver Cloud team made all the difference in BKL's HiBob implementation.
    View case study

  • Financial organisation builds strong foundations with HiBob

    Octopus Money sets ups future-proof foundations with HiBob

    Ready to build something stable and future-ready, Silver Cloud helped Octopus Money set up and roll out their new HiBob system.
    View case study
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Featured insights

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Whether you're planning a new HRIS implementation, reviewing your existing HR technology landscape or building a long-term HR technology strategy, Silver Cloud can help.

Speak to our HR technology consultants today to discover how the right HR systems can support your people, processes and business goals.

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