Leadership teams at this global consultancy firm had several areas of concern in relation to their HR and payroll system. The main issues centred around data and data quality, usability and user experience of the current system, lack of workflow and poor reporting functionality; all of which were rated as important when interviewing stakeholders.
Silver Cloud was engaged to conduct an initial health check and information/requirements gathering phase, leading to the presentation of a long list of potential options or recommendations to continue the process of selecting a relevant new HR system.
Silver Cloud met with key stakeholders from the business in July 2019 to collect information relevant to the current HR system and identify current challenges and opportunities for improvement. Our consultants met with members of the following groups/teams:
- Talent Acquisition
- Digital Learning
Stakeholders were interviewed about people data and processes and were asked for their experiences, current challenges and ideas for improvement. HR members were then invited to talk through specific processes to help Silver Cloud identify opportunities for further digitisation.
Following the review, Silver Cloud recommended the consultancy replace the current system with a new cloud-based HR solution.