Whole-of-Market HR & Payroll Consultants
Our diverse team of HRIS experts cover all aspects of HR & Payroll systems consultancy. Uniquely, we all come from an HR background, enabling us to offer real insights and advice on the best HR systems to meet your needs.
Not only do we understand how to select and implement a wide range of solutions, we (more importantly) understand why.
Helen Armstrong, CEO
With approximately 15 years of HR and HRIS experience, Helen founded Silver Cloud HR in 2009 after seeing a demand in the market for more boutique and cost-effective HRIS consultancy.
Since then Helen has worked with many global companies to automate HR processes through technology and continues to oversee all projects personally. Well regarded in the HRIS community, Helen has a BSC in Psychology, is a member of the CIPD and is also APMP Project Management qualified.
She is extremely passionate about supporting Women in Technology initiatives and outside of work, is Chair of Governors for a local primary school in Essex where she lives with her husband, two girls and her dog.
When not at work, Helen is normally found in the gym.
Claire McCourt, Head of Operations
A passionate 'people person', Claire first met Helen whilst heading up the HR shared service centre at a magic circle law firm where Silver Cloud HR was running a project. She has many years' experience in process-mapping and process improvement for UK based and global firms.
Claire is responsible for the day to day running of Silver Cloud HR, including team management and client liaison.
Any downtime is spent running after her two young boys and dreaming of when she had time to visit exotic places, go to spas and indulge in shoe shopping!
Chris Holttum, HRIS implementation Consultant
Chris has worked in HR for 15 years, specialising in HR systems for more than 12 of these. He has managed multiple system implementations, including payroll, training and recruitment software, as well as core HR.
Uniquely, he also has experience in SQL Database administration, giving him an in-depth understanding of the technology behind HR systems. Recent work in Business Intelligence has expanded his knowledge of analytics, data warehousing and system integration.
Chris is passionate about automation and data, and making the best use of both to streamline processes and understand your business.
When he’s not at work, Chris has his hands full with two small children most of the time. When he does get some time to himself, he like to spend it riding his motorcycle or playing guitar with his band.
Lauren Coldwell, Delivery Manager
Lauren has overall responsibility for the governance of all of Silver Clouds projects, managing resources and supporting our consultants to ensure consistency and client satisfaction. Client feedback and knowledge sharing is a key aspect of her role, with Lauren able to draw upon her own experience of HR implementation and process improvement to further develop the way in which we work with clients.
Over the last five years, Lauren has supported and coordinated the full project lifecycle for a variety of UK based and global companies spanning diverse industry sectors. PRINCE 2 qualified, Lauren is highly experienced at capturing requirements, process-mapping, managing test cycles and delivering end-user training to deliver a system that is fit for purpose.
Sarah Lang, HRIS Implementation Consultant
Sarah joined Silver Cloud HR in the summer of 2017 and has so far been involved in over 10 implementation projects as a Sage People implementation partner.
Throughout her consultancy career, Sarah has worked with a range of HR software vendors including Cascade HR, PeopleSoft and SuccessFactors across a diverse range of industries from Book Publishing and Distribution to Finance and Digital Marketing.
Starting out in HR Administration has helped her understand the full employee life-cycle and how companies can benefit by investing in new HR technology.
Outside of work Sarah enjoys travelling as much as possible, trying to keep fit, watching live music and singing whenever she can!
Emma Bowden, HRIS implementation Consultant
Emma has over 6 years' HR experience across various industries, including Public Services, Marketing & Utilities.
With a passion for improving HR functions by introducing new processes and finding innovative solutions to problems, Emma is in the final year of her CIPD qualification, giving her a full understanding of the immense value HR systems can bring to businesses.
Emma has experience of managing HR functions as well as implementing systems from vendors including SelectHR and PeopleHR.
She is a hobby breeder of British Shorthair cats and also likes to go fishing with her partner (when it's warm enough!).
Laura Fulton, HRIS Implementation Administrator
With 15 years HR Administration experience in a variety of roles, ranging from a sole trader retailer to a large Police Service, Laura has developed a sound knowledge of the whole employee life cycle.
Alongside a passion for HRIS, Laura has experience in several HR systems and a particular interest in HR Analysis.Outside of work Laura is a keen singer and is a member of a local choir. She also enjoys a number of crafts including making her own jewellery and dressmaking.
Tom Fisher, HRIS Project Manager
As an experienced HR professional, Tom occupied a number of HR Management positions in the Energy and IT Sectors before moving into HRIS Consultancy in 2005. Since then he has worked on various HRIS projects including in Construction & Property Services, Oil and Gas and Digital Media. He is currently leading the Church of England’s project to review and renew their People System.
Tom is a Chartered Member of the CIPD. Outside of work, his family and his big passion, sailing, take up most of his spare time.
In August 2017 he returned to the UK having completed a circuit of the Atlantic via the Canaries, the Cape Verde Islands, the Caribbean, Cuba, Bermuda and the Azores"
Peter Kenworthy, HRIS Project Manager
Peter has worked in HR for over 20 years and has run his own HR consultancy for the last 10 years, starting as a generalist and then focussing on HR systems implementations. After qualifying in PRINCE2 Agile project management, Peter added Business Analysis to his skill base. His passion is to use technology and systems to allow HR teams to spend more time being strategic and adding value to their business. Peter is a Chartered Fellow of the CIPD.
Peter started as an Agricultural Economist in Tanzania before moving into HR. On the days away from the computer screen, Peter and his family manage an ancient woodland in rural Essex.
Louise Bhatia, Head of Delivery
As our head of delivery, Louise is responsible for managing all of our consultants and overseeing all Silver Cloud HR client projects. Working alongside the team to develop skills and ensure best practice, Louise draws upon her 10+ years' experience as an HR generalist covering both recruitment and HR partnering.
Having worked on a number of HRIS implementations with several leading suppliers including Northgate Arinso, Select HR and Core HR, Louise is also highly experienced in a number of niche industries such as scientific research, pharma and engineering.
Passionate about delivering a system that is fit for purpose, Louise combines her HR and project experience to develop and promote new Silver Cloud products and services that will enable our consultants to deliver the full lifecycle of a project, from requirements-gathering to end-user training.
Leo Jones, HRIS Implementation Consultant
As a CIPD-qualified HRIS professional, Leo has considerable expertise working on system implementations, data migrations, third party integrations and Business Intelligence.
With 8-years’ experience, Leo has developed a passion for delivering comprehensive HRIS solutions to businesses. He thoroughly enjoys the challenge of enabling businesses to become more strategic in a simple yet efficient manner.
When he’s not in the office, Leo can be found mastering the Spanish language, practising his culinary skills and spending quality time with his young daughter.
Toby Devine, Head of Customer Engagement
Toby has been a dedicated specialist within the HR Technology and Transformation space for almost 6 years.
He started his career as an expert focused upon successful project mobilisation, with key emphasis upon local and global implementation, true transformation and change projects.
In 2015, Toby helped co-found a new business with a brand-new strategy where he offered advisory and independent project expertise from “phase zero” through to project delivery and support. During this time, he developed an outstanding knowledge of different HR cloud technology’s as he worked closely with technology vendors and customers alike. He focused on complex Change and Transformation programmes, where adoption and utilisation were always deemed a great triumph. As part of his role, Toby supported his customers from the beginning all the way to the end of their differing journeys. He also comprised his own experienced teams who had encountered amazing results in extremely similar programmes in the past; this often came down to industry sector / type of organising and / or the technology or processes which were undertaken.
Toby joins Silver Cloud HR in a similar role with the focal point of his duties being devoted to customer engagement and satisfaction whatever their circumstances