Rachel Mandley

Rachel Mandley

Commercial Director

About Rachel

Rachel is a CIPD- and CIPP-qualified commercial leader with more than 15 years’ experience across HR, payroll and people technology. Her expertise spans global HR and payroll implementation, business transformation, relationship management, strategic partnerships and consultative solution selling.

Throughout her career, Rachel has partnered with global organisations across sectors including manufacturing, logistics, retail and local government, helping them navigate complex HR and payroll technology transformation. Her experience gives her a particularly valuable perspective: she has worked on both the vendor and client sides of transformation, including commercial experience at Dayforce and leading a major global Dayforce implementation as a customer.

As Commercial Director for Silver Cloud’s Dayforce practice, Rachel leads end-to-end commercial activity, from developing new client relationships through to strategic account management and partner collaboration. She takes a consultative approach, working closely with organisations to understand what they really need from their technology and helping them achieve the right outcomes for their people and their business.

Rachel also brings significant first-hand experience of enterprise-scale transformation, having led the implementation of Dayforce for 8,500 employees across 33 countries.

Key Skills & Specialisms
  • Global HR & Payroll Implementation

  • Business Transformation

  • Consultative Solution Selling

  • Relationship Management

  • Strategic Partnerships & Alliances

  • Driving Revenue Growth

Relevant Qualifications
  • CIPP Foundation Degree in Payroll Management
  • CIPD Level 5 Certificate in Human Resource Management
  • PRINCE2 Foundation & Practitioner

More About Rachel
Rachel lives in Northampton with her husband and her pet dachshund, Chip.
Outside of work, Rachel loves going to the gym and doing reformer Pilates, as well as being an avid reader.

“If you always do what you’ve always done, you’ll always get what you always got. If you’re investing time and money in moving to a new system, make sure you don’t just lift and shift all your old processes and problems into it.”
Rachel

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