Rajiv Cahaneea

Rajiv Cahaneea

Portfolio Manager

About Rajiv

Rajiv brings nearly 15 years of UK payroll experience to his role at Silver Cloud — across SME, managed, and corporate environments.

Starting out in payroll processing for UK SME clients, he moved into a Team Leader position within the US healthcare system before returning to UK payroll to manage a corporate client running an average of 60,000 payslips a month.

That breadth of exposure, across scale, complexity, and sector, is what makes him particularly well placed in a Dayforce payroll environment. 

At Silver Cloud, Rajiv leads the payroll consultant team — managing onboarding, performance, career development, and utilisation, while staying closely involved in the technical delivery side of things. He's equally comfortable in the detail of a UAT test case or a parallel payroll run as he is supporting a consultant through a challenging client conversation.

His background in lean management, process improvement, and internal audit gives the team a strong operational backbone, and his approach to developing people is as methodical as his approach to payroll.

Holding a BTEC IPMM Diploma in Payroll Management, Rajiv's technical grounding in UK legislation and end-to-end payroll processing is solid - which really shows in the standards he sets for the team around him.

Key Skills & Specialisms
  • UK legislation
  • End-to-end UK payroll processing
  • Customer relationship and governance
  • SLAs and KPIs
  • Internal Audit Process (ISO9001:2000)
  • Metrics building and analysis (team & individual and deviation from standard)
  • Lean management
  • Process improvement
  • Process mapping (existing vs. new process)
  • Standard operating procedures
  • UAT and PRT test cases (defect raising)
  • Basic knowledge of SQL & XML data
  • Leadership skills

 

Relevant Qualifications
BTEC IPMM Diploma - Payroll Management
More About Rajiv

Rajiv is based in Quatre-Bornes, Mauritius, where he lives with his wife. Outside of work he's a sports fan through and through - playing and watching snooker, following the Premier League, and keeping active with badminton and walks along Mauritius's nature trails.

When it's time to switch off properly, you'll probably find him watching an action movie.

 

"Keeping close to clients is crucial to maintain relationships."
Rajiv

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