With over 300 employees spread across various UK locations, this charitable organisation had reached a point where there were too many challenges with their current HRIS and Payroll solution.
They came to Silver Cloud to conduct an initial health check and provide recommendations on the next best steps.
During the health check, Silver Cloud found that whilst HR processes were generally working well, most were backed up with spreadsheets and paper checklists which created a duplication of effort and were borne out of the teams' lack of trust in the technology.
The team were also compensating for lack of automation in their current solution and as a result, their processes had become convoluted and admin heavy.
Following a thorough review, Silver Cloud concluded that further enhancements to their current solution would not bring the process efficiencies the charity's HR and Payroll teams were looking to make.
As a result, Silver Cloud recommended they consider tendering for a new solution and went on to support them with requirements gathering.