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Case Study: HR & Payroll Health Check for UK Charity

With their 300 employees spread across the UK, this charity were facing a number of key challenges with their current HRIS and payroll system.

Silver Cloud were approached to run an initial health check for the charity, where we discovered that although the current HR processes were working well, effort was being duplicated to back up the data.

SECTOR: Charity

ORGANISATION SIZE: 300

VENDOR: Sage People

SCOPE: HCM & Payroll

SERVICES: Health Check & Requirements Gathering

health check
employees
modules: HCM & Payroll

The Challenge

With over 300 employees spread across various UK locations, this charitable organisation had reached a point where there were too many challenges with their current HRIS and Payroll solution.

They came to Silver Cloud to conduct an initial health check and provide recommendations on the next best steps.

The Process

During the health check, Silver Cloud found that whilst HR processes were generally working well, most were backed up with spreadsheets and paper checklists which created a duplication of effort and were borne out of the teams' lack of trust in the technology.

The team were also compensating for lack of automation in their current solution and as a result, their processes had become convoluted and admin heavy.

The Results

Following a thorough review, Silver Cloud concluded that further enhancements to their current solution would not bring the process efficiencies the charity's HR and Payroll teams were looking to make.

As a result, Silver Cloud recommended they consider tendering for a new solution and went on to support them with requirements gathering.

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