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Modernising HR & Payroll for UK Decorator's Merchant

Case Study | Retail
Brewers
1,300

Employees

Retail

Industry

MHR iTrent

Solution

Selection

Service

About the project

With no self-service and room for improvement when it came to  effectively communicate with employees, this retail client approached Silver Cloud to guide them through the selection process for a modern HR and payroll solution.

Being whole of market, Silver Cloud can provide a breadth of expertise and information on all HRIS vendors to find the solution that best fits the clients' requirements, while remaining impartial.

Silver Cloud supported them through all stages of their selection project including gathering requirements for a tender process, evaluating responses which led to demos and final selection.

The challenge

A UK-wide independent decorator's merchant came to Silver Cloud to help them with their HRIS selection process.​

Brewers was using use a payroll-led system to manage all employee data which had been in place for some time. While the payroll was running smoothly, it did not offer any of the functionality that was available within other HR systems today, especially a self-service solution which the client required for their employees.

Silver Cloud were approached to assist them with identifying a new solution to manage both people data and payroll.

mhr-itrent-hr-payroll-selection-silver-cloud-case-study
MHR iTrent

The solution

Silver Cloud worked with the client to understand their challenges and to gather requirements for a tender process.

Seven vendors responded to the RFP which after evaluation were shortlisted down to three for demo. After the demos, the client selected MHR iTrent as their preferred solution.

The results

A new system had been on the cards for a long time and Silver Cloud assisted to get the ball rolling by identifying a solution fit for the client.

Through implementing a new system, the client was able to reduce duplication, make processes more efficient and increase employee engagement.

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