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Home » Insights » Case Studies » HR & Payroll Selection for UK Decorator’s Merchant

Case Study: Modernising HR & Payroll for UK Decorator's Merchant

With no self-service and the inability to effectively communicate with employees, this retail client approached Silver Cloud HR to guide them through the selection process for a modern HR and payroll solution.

Being whole of market, Silver Cloud can provide a breadth of expertise and information on all HRIS vendors to find the solution that best fits the clients' requirements, while remaining impartial.

Silver Cloud supported this client through all stages of their selection project including gathering requirements for a tender process, evaluating responses which led to demos and final selection.

SECTOR: Retail

SIZE: 1,300 employees

SCOPE: HR & Payroll

HR CHALLENGE: Modernising processes and engaging employees

SERVICES: Selection

VENDOR: MHR iTrent

territories
employees
UK stores

The Challenge

A UK-wide independent decorator's merchant came to Silver Cloud to help them with their HRIS selection process.​

The client was using use a payroll-led system to manage all employee data which had been been in place for some time. While the payroll was running smoothly, it did not offer any of the functionality that was available within other HR systems today, especially a self-service solution which the client required for their employees. Silver Cloud were approached to assist them with identifying a new solution to manage both people data and payroll. 

The Process

Silver Cloud worked with the client to understand their challenges and to gather requirements for a tender process. Seven vendors responded to the RFP which after evaluation were shortlisted down to three for demo. After the demos, the client selected MHR iTrent as their preferred solution. 

The Results

A new system had been on the cards for a long time and Silver Cloud assisted to get the ball rolling by identifying a solution fit for the client. Through implementing a new system, the client will reduce duplication, make processes more efficient and increase employee engagement.

Why choose Silver Cloud HR to implement your HR or payroll system?

Whole of market

Silver Cloud HR works with HR and payroll vendors across all sectors and will only ever recommend a system that will work for you.

Solutions-driven

We are dedicated to finding effective, affordable, game-changing solutions for businesses of all shapes and sizes - tailoring our recommendations to you.

We are HR People

As HR people, passionate about technology, we understand your pain points and have experienced first hand, many of the same issues.

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