Dayforce Expertise on Demand

A managed service designed to give you the Dayforce guidance and support you need, when you need it.

Speak to us about our managed service.

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Get more from Dayforce with a Managed Service

Silver Cloud's Dayforce Managed Service provides ongoing support, expert guidance and specialist expertise whenever you need it.

After go-live, Dayforce value can often stall, with many teams successfully implementing Dayforce, then facing a new set of operational and optimisation challenges.

Not only does this cause internal teams to carry more complexity than planned but it also leaves the platform's full value partially untapped.

Speak to us about our managed service.

Benefits of our Dayforce Managed Service

Expertise without extra headcount

Access specialist Dayforce expertise when you need it, complementing and strengthening the capabilities within your team.

Continuous improvement, made simple

Tailored support and configuration capacity to deliver approved changed and enhancements as your needs evolve.

Plan and prioritise with confidence

Together, we'll prioritise opportunities and changes to build a practical roadmap that keeps your Dayforce environment moving forward.

Make the most of every release

Understand what's changing, what's relevant to you and where action is needed across configuration, testing and adoption.

How it works

Whether you have implemented Dayforce with the support of a partner like Silver Cloud, or working with Dayforce's internal team, you can benefit from ongoing support from our team of dedicated Dayforce experts to ensure it continues to bring value to your organisation. Here's how:

Review

First, we'll assess your Dayforce environment, priorities and support requirements.

Recommend

We'll then agree the right level of ongoing support for your organisation, taking into account your size, internal capability and future plans.

Support

You receive ongoing experise, guidance and capacity to help you get more from Dayforce.

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Dayforce Managed Service

What's Included

Your annual managed service plan provides you with:

A team that knows your Dayforce environment

  • Transformation Lead - Your partner for prioritisation and roadmap planning

  • Principal Consultant - Trusted Dayforce expertise and practical guidance

  • Solution Architect - Holistic oversight of your Dayforce solution

A clear improvement plan

  • Annual health checks

  • Release guidance

  • Optimisation recommendations

  • Quarterly service reviews

Practical support for everyday requests

  • Expert issue assessment and next-step guidance

  • Tailored configuration support

  • Access to the Silver Cloud customer community

 

Ready to get more from Dayforce?

If you are ready to get more out of Dayforce, speak to one of our team today...

Speak to us about our managed service