Dayforce Expertise on Demand
A managed service designed to give you the Dayforce guidance and support you need, when you need it.
Get more from Dayforce with a Managed Service
Silver Cloud's Dayforce Managed Service provides ongoing support, expert guidance and specialist expertise whenever you need it.
After go-live, Dayforce value can often stall, with many teams successfully implementing Dayforce, then facing a new set of operational and optimisation challenges.
Not only does this cause internal teams to carry more complexity than planned but it also leaves the platform's full value partially untapped.
Benefits of our Dayforce Managed Service
Expertise without extra headcount
Access specialist Dayforce expertise when you need it, complementing and strengthening the capabilities within your team.
Continuous improvement, made simple
Tailored support and configuration capacity to deliver approved changed and enhancements as your needs evolve.
Plan and prioritise with confidence
Together, we'll prioritise opportunities and changes to build a practical roadmap that keeps your Dayforce environment moving forward.
Make the most of every release
Understand what's changing, what's relevant to you and where action is needed across configuration, testing and adoption.
How it works
Whether you have implemented Dayforce with the support of a partner like Silver Cloud, or working with Dayforce's internal team, you can benefit from ongoing support from our team of dedicated Dayforce experts to ensure it continues to bring value to your organisation. Here's how:
Review
First, we'll assess your Dayforce environment, priorities and support requirements.
Recommend
We'll then agree the right level of ongoing support for your organisation, taking into account your size, internal capability and future plans.
Support
You receive ongoing experise, guidance and capacity to help you get more from Dayforce.
What's Included
Your annual managed service plan provides you with:
A team that knows your Dayforce environment
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Transformation Lead - Your partner for prioritisation and roadmap planning
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Principal Consultant - Trusted Dayforce expertise and practical guidance
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Solution Architect - Holistic oversight of your Dayforce solution
A clear improvement plan
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Annual health checks
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Release guidance
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Optimisation recommendations
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Quarterly service reviews
Practical support for everyday requests
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Expert issue assessment and next-step guidance
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Tailored configuration support
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Access to the Silver Cloud customer community
Ready to get more from Dayforce?
If you are ready to get more out of Dayforce, speak to one of our team today...
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Anisha Tank
Anisha Tank, VP of PeopleGreat advice & insights
What I loved about Silver Cloud is that they didn't do everything for us, but instead helped us understand the platform and really learn how to do things going forward.
They were even able to give us great advice and insight into how we could set things up based on their experience with similar companies.
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Rowena Ramage
Chief People OfficerThank you
I wanted to thank all at Silver Cloud HR for helping us and to sing the praises of our consultants. We could not have delivered this project without them. Although I'm sure they must have been screaming internally at times about the very short timeframe and zero margin for error, they never showed it.I could go on for hours about the miracles they helped us achieve but I would be here all night. -
Joanna Newell
Head of HRCannot thank them enough
The professionalism and expertise at Silver Cloud has been paramount in the success of our implementation. They have been an extension of our team and we were made to feel like their only client in terms of support and attention we received. Silver Cloud gave us reassurance, clarity, support and confidence. They really did lift a huge burden off the team during the implementation and in helping us to keep to time and resolve issues swiftly. -
Lynn Curtis
Pay & Benefits SpecialistAll went perfectly
Just a quick email to say thank you again for all your help and support with the payroll data templates. All went perfectly. We went live last week and our first payday was a total success with no errors or glitches. I couldn't have done it without you so thank you very much. -
Gary Klein
HR & Payroll System Project ManagerSense of confidence
The materials have not only equipped me with invaluable knowledge but has ensured we delivered quality learning materials and our teams have a sense of confidence in navigating a new platform with ease. Silver Cloud’s expertise shines through every page and video produced for us. -
Life Sciences
Client Side Senior Project ManagerA great deal of experience
We initially engaged Silver Cloud to assist us in the selection of a new HRIS. They brought a great deal of experience, solution knowledge, market awareness, logic and rigour to the process which ultimately increased our confidence in making the right decision. -
Karen Jacks
HR Business PartnerSupported every step of the way
This was a very exciting project for Finsbury Food Group as we started on our journey of implementing a full HR & Payroll system throughout the Group. The project team worked well together and the Silver Cloud implementation team made sure we were supported every step of the way. -
Laura Fierderle
People CoordinatorYou've made it so easy
One of the easiest implementations I’ve ever experienced. I love Holly and the team; you’ve made it so easy – I actually look forward to our regular calls!. -
Laura Bunn
Director of HR and DevelopmentYour team have been fantastic
It has been great working with Silver Cloud and reassuring to know that we are receiving good advice based on sound experience.
We are really excited to move forward - your team have been fantastic, we are really grateful for their support!
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Florencia Tettamanti
Global Director of PeopleKnowledgeable, diligent and empathetic
We had a great experience with Silver Cloud - our consultant was knowledgeable, diligent, empathetic and caring. She guided us through the process, making sure we had the knowledge that we needed to successfully manage the system after it was up and running.