Engaging with departmental leads from various areas of the business is essential when it comes to understanding their specific frustrations and needs.
They are the people who are closest to the business and their views are therefore key to the selection of the system. Not only will they be responsible for initiating various HR processes, they understand the data needs of their department.
When speaking with them you'll need to establish:
- What are managers' experiences of current HR processes?
- How easy is it for them to access employee data?
- How is employee data used to make department business decisions?
The below infographic provides a brief look at typical stakeholder 'types' and most common considerations they may have when it comes to a new HR or payroll system:
Once you’ve identified your stakeholders are, you can begin to ‘map’ them and establish their current and desired level of commitment and influence over the project. For more on this topic, head over to our blog post 'The hows and whys of stakeholder analysis' where you'll also find a handy stakeholder map template.
For more insights and advice on all these people systems, head over to our Insights Area.
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