From increased efficiencies and employee engagement, to better performance and greater insights on the impact of your people on your business, digitising HR is an exciting opportunity for organisations of all sizes. Whether you are at the start of the process or well on your way to achieving maximum efficiencies, there are numerous quick wins to be had at every stage.
Silver Cloud’s Digital HR Maturity Model consists of five stages: immature, conceptual, defined, integrated and predictive. Silver Cloud’s CEO, Helen Armstrong, originally created the Digital HR Maturity Model when digitising HR was an exciting, nice-to-have but now in 2022, it isn’t just a nice-to-have but a necessity.
For each stage of digital maturity, we have outlined some of the key issues faced by HR teams globally when it comes to their HR processes and systems.
HR technology is continually evolving and the meaning of digitising HR has advanced over the years, so we have updated the maturity model for 2022, redefining each stage and what it means to have fully digitised your HR function.
It’s worth stating that digitisation is not a linear journey. It is inevitable that the changing pace of technology will demand that the processes are continually reviewed throughout any digital transformation, not only to ensure that the right roadmaps are in place but that the goals of the organisation continue to be supported with the implementation of any new tech.
Where does your organisation currently sit?
Immature sits at the bottom of the maturity ladder, where HR is seen as an admin function, with inconsistent data and most processes are run on paper or spreadsheets. Predictive sits at the top of the ladder with organisations having AI (Artificial Intelligence), RPA (Robotic Process Automation) to run automatic and predictive processes.
You may find that your business sits neatly within one of the five stages, or you may recognise a number of the scenarios from multiple stages.
We have worked with both private and public sector organisations to help them progress from ‘immature’ to ‘predictive’ – helping them to look towards the bigger picture, as well as achieve those quick wins that will improve or streamline their problem processes from the get-go.
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