Hello Helpdesk | Live Dayforce Webinars
by Admin
WEBINARS
Hello Helpdesk
Welcome to our webinar series all about helping you to get the most out of your Dayforce system. Join us live every other month to see demos of the system, explore new features and ask our Dayforce experts anything!
Use the library below to revisit your favourite episodes or catch up on anything you missed.

COMING SOON!
Dayforce Snag List Masterclass: Streamlining HR, Payroll and Operations
We’re back with the next instalment of our Hello Helpdesk Webinar Series, where we delve into practical ways to maximise your Dayforce experience. This session is a special two-part event, focusing on the top 10 challenges Dayforce users commonly face after implementation and how to overcome them with confidence!
In Part 1 on Thursday 20th February at 2pm we will cover:
- Holiday Balances & Pay Calculation Errors
- Maternity/Paternity Leave Configuration Issues
- Payroll Discrepancies due to Incorrect Data
- Manual Adjustments to Employee Working Hours & Pay
- Notice Periods & Key Employee Data Retention Issues
In Part 2 on Thursday 10th April at 2pm we will cover:
- Handling Organisational Structure Changes
- Automating Role Changes & Shift Swaps
- Overcoming Rota Management Challenges
- Addressing Reporting Limitations & Reducing Manual Work
- Driving System Adoption & Effective User Training
Hello Helpdesk Library
Catch up on past Hello Helpdesk sessions...
Episode 1 | All About Onboarding
Bunty and Vicky take you through onboarding in your Dayforce system, demonstrating the functionality available and sharing top tips!
Episode 2 | Statutory Sick Pay
How can you manage Statutory Sick Pay in your Dayforce system? Eve and Hemraj explore Statutory Sick Pay, with a live demo of the configuration in your Dayforce system.
Episode 3 | All About Payroll
Latest episode: Bunty and Eve discuss all things Payroll. From current payroll processes to UAT (User Acceptance Testing), Parallel Processing and more.

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