In September, we saw payroll platforms expand, HCM suites lean deeper into AI, and partnerships form across...
About Ellie
Ellie brings over two decades of expertise in IT software and service delivery, leading multidisciplinary teams to drive exceptional customer service through project execution and business transformation.
As Head of Operations at Silver Cloud, Ellie is responsible for internal business change, internal IT, and regulatory compliance.
She oversees key functions such as resource & capacity planning, governance and process, internal change, regulatory compliance (including data protection and ISO27001), customer service, and continuous improvement.
Key Skills & Specialisms
- PMO governance and best practice
- Compliance, info sec and GDPR
- Mental Health First Aider
- Project management
- Leadership
- Internal change
- Project delivery
- Resource and capacity planning
- ISO27001
Relevant Qualifications
- PRINCE2 Practitioner
- ITIL Foundation Certificate
- ISO9001 Internal Auditor
- ISO20000 Foundation Certificate
- ITIL Continuous Service Improvement Lifecycle Certificate
More About Ellie
Ellie lives in Leeds with her 2 kids and their 3 guinea pigs. Ellie loves food and cooking, and boasts a particular skill of leftover cooking, never wasting food! She also enjoys musical theatre, music in general and all things skincare.
"Implementing a new HR system or process often involves significant changes that can impact the entire organisation. To ensure a smooth transition, it's crucial to have a solid change management plan and a strong Project Manager. They will ensure clear communication with all stakeholders, comprehensive training, and ongoing support throughout the implementation process."
Ellie
Insights
AI in HR
Dayforce
September 25, 2025 |
1
minute read
Artificial Intelligence (AI) is dominating the HR conversation. From predictive analytics in recruitment to...
Movers & Shakers
September 3, 2025 |
1
minute read
Strategic appointments, powerful partnerships, and AI advancements are the big HR tech news for August 2025.
Movers & Shakers
August 1, 2025 |
1
minute read
Strategic acquisitions, powerful partnerships, and payroll product launches are the big HR tech news for July...
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